"That's Okay"

by speaker and author, Colette Carlson, MA

“I know you were looking forward to going to the conference, but we’re not going to be able to send you this year,” Melanie’s boss explained. “Oh, that’s okay,” she sheepishly replies. Later in the hallway Melanie runs into her colleague who mentions an old friend called and now she won’t be able to join her after work for appetizers and drinks. “Oh, that’s okay,” Melanie responds once again.

Unfortunately in both circumstances, Melanie wasn’t okay. Rather, she was left with unanswered questions and feelings of self-doubt, sadness, disappointment, frustration and perhaps even anger. This habitual, knee-jerk response may have gotten her through an uncomfortable moment, but the negative feelings that follow can last for days. So, what do you do if you’re a “that’s okay” person? Find the courage to speak your truth in those situations. Why? It’s the only way to express your true feelings, gather accurate information and gain clarity.

For example, when Melanie was told she wouldn’t be attending the conference, she should ask how and why the decision was reached rather than making assumptions. She may initially chalk it up to the company making cutbacks, but if she found out another assistant was still attending, she might start doubting her own worth and value. By simply saying, “Oh, that disappoints me. I’ve been looking forward all year to this conference as it helps me grow my skills in this position. May I ask how and why the decision was reached?” If her supervisor responds it was a financial decision, Melanie should ask another question. “Is that a blanket decision for all assistants in the company?” If it isn’t, she may dig deeper. “What could I do to insure that I also get to attend future events?” The more information she receives – by simply asking the questions she is already asking internally, the more information she can gather to continue making wise decisions in her career.

Melanie can apply the same tactics with her colleague. Rather than slink away with a “that’s okay,” she can simply say, “Oh, I’m bummed. I’ve been looking forward to connecting with you all week, and I even wore a cute outfit!” That’s the truth, and it lets her colleague know how she feels. Melanie doesn’t have to speak with an attitude, but simply speak from her heart. For all she knows the colleague may say, “Why don’t you join us?” or “Can you make it work tomorrow night instead?”

The result in both circumstances is that Melanie releases any pent-up energy surrounding the matter and is free to get back to business. No longer does she have to spend mind time trying to figure out the reasons, nor waste any time feeling negative about the situation. It may take some time to break this speech crutch, but “that’s okay.” Each time you risk and speak your truth the results will reinforce you to stay on path.

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Articles may be reproduced with permission from Colette Carlson Communications.













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