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Conversations that Connect by speaker and author, Colette Carlson, MA In business,
being able to converse naturally with others is imperative in your success. The
ability to know when to initiate a conversation, keep it interesting through
effective questions, share your own stories and end a conversation with
kindness is an art. Follow the seven steps below to create connection: Step #1: Show up with confidence. When you’re comfortable in your own
skin you make others comfortable. Remember, your life is a mirror of your
thoughts, and whatever attitude you take on is what will be reflected in
others. If you take the attitude that you bring something to the table, are
likable and accepted, you will see that attitude reflected in others. If you
act happy and enthusiastic, others will be also. Step #2: Show up with something to say. Always be on the lookout for
material. Although it may sound contrived, I read the Wall Street Journal
looking for interesting, timely information that I can share at my next
get-together – whether it’s a party, association meeting or business affair.
Think about keeping a file that you review before your next event. Step #3: Begin with a question. Aside from the fact that it shows
interest in another, it’s amazing how one simple question can start an entire
conversation. Asking
something a bit unusual will also set you apart from the crowd. Rather than asking,
“What do you do?” ask, “How do you enjoy spending your weekends?” Step #4: Find common ground. The fastest way to build rapport is to
find something you have in common and build on the interest. Don’t shy away
from topics that have absolutely nothing to do with business – they are often
the perfect way to create connection. Step #5: Focus on others. By putting your energy and interest
in another person, you are certain to be seen as a great conversationalist.
Englishman Raymond Mortimer once said that the Step #6: Be inclusive. The fastest way to kill a
conversation is to exclude others in the group from participating. Be certain
to give eye contact to everyone in the group, not just the person who may have
asked you a direct question. Step #7: Close a Conversation with
Class: When a
conversation naturally lulls, take advantage and pipe in with, “It’s been my
pleasure talking with you. I hope our paths cross again soon.” Before leaving, be certain to thank all
parties responsible for hosting the event. People never forget someone who has
expressed gratitude and you look like a class act. Articles may be reproduced with permission from Colette Carlson Communications. |
 
       
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